Velocity CRUZ T301 Guide de l'utilisateur télécharger pdf (Page 36)

Cruz Support is available at http://cruzsupport.velocitymicro.com. There are a large

number of informative knowledgebase articles to answer your questions. You can

also download the latest manual for your product. Once registered at the site, you

can register your product, submit tickets for support, and administer your tickets and

personal profile.

How Do I Get Support?

Registering for support is easy and free.

1. If you have not already done so, create a Support account for yourself at our website:

http://cruzsupport.velocitymicro.com/ics/support/mylogin.asp.

Note: Those customers who have purchased a Cruz product directly from Velocity

Micro may skip this step.

2. Then register your purchased Cruz products:

http://cruzsupport.velocitymicro.com/ics/support/productRegister.asp

3. When complete, go to ‘My Products’ (http://cruzsupport.velocitymicro.com/ics/support/

myProducts.asp) and submit a ticket for the product you are seeking support for.

4. If you need to return your Cruz product for repair, you must first contact our technical

support for a RMA (Returned Merchandise Authorization).

Note: Proof of Purchase (http://cruzsupport.velocitymicro.com/ics/support/KBAnswer.

asp?questionID=835) is required for RMA services. You create a ticket to upload your Proof of

Purchase.

XX. Cruz Support and Registration

1 2 ... 31 32 33 34 35 36 37

Pas de commentaire

Velocity CRUZ T301 Guide de l'utilisateur Page 36